Refund & Replacement Policy
Hijack Leads – Refund & Replacement Policy
All Sales Are Final
At Hijack Leads, we specialize in providing exclusive leads. Due to the nature of our business and the value of the data provided, all sales are final. Once leads are purchased, no refunds or returns will be issued under any circumstances.
Lead Replacement for Disconnected Numbers
While refunds are not available, we understand the importance of lead quality. If you receive leads with disconnected or non-working phone numbers, we will replace them with new leads at no additional cost.
To request a replacement, you must:
-
Report the disconnected lead(s) within 72 hours of purchase.
-
Provide customer information
Once verified, replacement leads will be issued promptly.
No Other Exceptions
Aside from disconnected numbers, no other issues (such as uninterested prospects, leads not answering, or leads not converting into sales) qualify for refunds or replacements.